Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAPOL017B Mapping and Delivery Guide
Plan and develop strategies to support organisational policy

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAPOL017B - Plan and develop strategies to support organisational policy
Description This unit covers the competency to translate policies into strategic plans to ensure the organisation's policies are realised.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application The application for this unit has not been fully developed. It will be reviewed as part of the process of implementing the Design Model for Streamlined Training Package Material.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain and evaluate planning information
  • Information requirements are identified accurately and re-evaluated at regular intervals
  • Information is collected in time to be of use
  • A variety of sources of information are regularly scanned for usefulness, reliability and cost
  • Opportunities are taken to identify, establish and maintain contacts with those who may provide useful information
  • The needs of clients are researched, confirmed and assessed
  • Alternative methods of collecting information are identified and utilised when normal information routes are blocked
  • Information is collated and organised into a form to optimise planning
  • Conclusions drawn from relevant information are based on reasoned argument and appropriate evidence
       
Element: Forecast trends and developments which affect service delivery goals
  • Forecasts are based on the best information available within given constraints of cost and time
  • Assessments of future trends and developments are made at appropriate time, on a regular basis, and prior to planning
  • The assumptions made and degree of certainty are clearly stated
  • The impact of the relevant trends on the operations of the area of control are clearly illustrated
  • The forecasts provide suitable quantitative information for taking decisions on resource allocation
  • Review systems are used to identify and evaluate service needs in area of control
  • Risk management aspects are calculated and included in planning
       
Element: Coordinate planning
  • Networks are established as required to ensure all stakeholders are informed and involved
  • Stakeholders who may be affected by strategies developed are included in the planning process
  • Strategies are communicated to appropriate personnel
  • The work of stakeholders is coordinated to ensure efficiency and effectiveness
       
Element: Develop strategies to support organisational goals
  • Outcomes of planning are consistent with the organisational goals and policies
  • Outcomes are realistic and measurable and indicate the criteria to be used in measuring performance
  • Implications for resource acquisition and allocation are realistically calculated and clearly presented
       
Element: Negotiate and secure agreement for strategies
  • Negotiations are conducted ethically
  • Concessions made remain consistent with the original intentions and with the objectives of the organisation
  • Communication channels are kept open whilst additional support, arguments or further evidence is obtained when agreement is not immediately possible
  • Agreements which have wider implications for the organisation are considered and relevant stakeholders are advised and consulted
       
Element: Provide professional and technical direction and advice
  • Professional and technical advice is provided either on request or where it will improve the quality of strategic decisions
  • Professional and technical advice is provided in a timely manner
  • Personal preference or opinion offered is clearly distinguished from professional or technical advice
  • Interests are declared when the interests of the manager's own area affect the advice given
       
Element: Establish/revise systems for future service delivery
  • Monitoring systems are established to provide feedback information for future planning
  • Information is disseminated to appropriate personnel and relevant stakeholders in a timely manner and appropriate format
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the ability to develop strategies that accurately reflect organisational policies and facilitate the realisation of policy objectives.

Consistency in performance

Evidence will need to be gathered over time in an actual or simulated work environment.

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Specific resources for assessment

No special requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

listening

research

analyse and interpret information

forecasting

trend analysis

establish networks

communicate

negotiating

Required Knowledge

organisational policy

organisation review systems

risk management principles

organisational information sources

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Information sources may include:

departmental information

computer information systems

intelligence

community information

other organisations

Information requirements are:

accurate

timely

concise

current

format that can be used

easy to obtain

Community requirements may include:

surveys

crime statistics

community concern

public press

representations - members of parliament, community leaders

departmental policy

Information presentation may include:

computerised systems

local information systems

intelligence systems

Forecast trends may include:

crime statistics

compare with similar areas

trends in crime

social changes

population demographics

Impact of trends may include:

type of crime

time of crime

area of crime

frequency of crime

impact on community

planning implications

surrounding areas crime trends

strategies in surrounding areas that may impact

Review systems may include:

regular feedback from patrols and clients

crime statistics trends

effect of strategies on surrounding areas

client satisfaction

Risk management:

cost benefit

Networks may include:

peers

other patrols formal/informal

specialist groups

community contacts

other organisations

other police services

Stakeholders may include:

department

community

government bodies

other organisations

other police services

Communication channels may include:

formal and informal

written

verbal/written

verbal

departmental policy

client need to know

Resource implications may include:

finances

personnel

equipment

specialist groups

other organisation involvement

joint operations

Review systems may include:

feedback reports - verbally or written

department requirements

statistics

outcomes against expected outcomes

client satisfaction

personnel satisfaction

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Information requirements are identified accurately and re-evaluated at regular intervals 
Information is collected in time to be of use 
A variety of sources of information are regularly scanned for usefulness, reliability and cost 
Opportunities are taken to identify, establish and maintain contacts with those who may provide useful information 
The needs of clients are researched, confirmed and assessed 
Alternative methods of collecting information are identified and utilised when normal information routes are blocked 
Information is collated and organised into a form to optimise planning 
Conclusions drawn from relevant information are based on reasoned argument and appropriate evidence 
Forecasts are based on the best information available within given constraints of cost and time 
Assessments of future trends and developments are made at appropriate time, on a regular basis, and prior to planning 
The assumptions made and degree of certainty are clearly stated 
The impact of the relevant trends on the operations of the area of control are clearly illustrated 
The forecasts provide suitable quantitative information for taking decisions on resource allocation 
Review systems are used to identify and evaluate service needs in area of control 
Risk management aspects are calculated and included in planning 
Networks are established as required to ensure all stakeholders are informed and involved 
Stakeholders who may be affected by strategies developed are included in the planning process 
Strategies are communicated to appropriate personnel 
The work of stakeholders is coordinated to ensure efficiency and effectiveness 
Outcomes of planning are consistent with the organisational goals and policies 
Outcomes are realistic and measurable and indicate the criteria to be used in measuring performance 
Implications for resource acquisition and allocation are realistically calculated and clearly presented 
Negotiations are conducted ethically 
Concessions made remain consistent with the original intentions and with the objectives of the organisation 
Communication channels are kept open whilst additional support, arguments or further evidence is obtained when agreement is not immediately possible 
Agreements which have wider implications for the organisation are considered and relevant stakeholders are advised and consulted 
Professional and technical advice is provided either on request or where it will improve the quality of strategic decisions 
Professional and technical advice is provided in a timely manner 
Personal preference or opinion offered is clearly distinguished from professional or technical advice 
Interests are declared when the interests of the manager's own area affect the advice given 
Monitoring systems are established to provide feedback information for future planning 
Information is disseminated to appropriate personnel and relevant stakeholders in a timely manner and appropriate format 

Forms

Assessment Cover Sheet

PUAPOL017B - Plan and develop strategies to support organisational policy
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAPOL017B - Plan and develop strategies to support organisational policy

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: